Crickslab respects user privacy and is committed to protecting personal data across its websites, mobile applications, match platforms, scoring tools, ticketing systems, ground booking tools, livestream services, club and academy modules, and white-label deployments.
Depending on the user location and applicable law, Crickslab may process personal data based on contract performance, consent, legitimate interests, legal obligation, protection of vital interests, or the establishment and defense of legal claims.
Crickslab is a cricket platform, and some information may be published publicly as part of match, league, team, player, ticketing, fan, and broadcast experiences. Public cricket information may include names, teams, photos, match statistics, scorecards, commentary, rankings, leaderboards, fixtures, results, and videos where uploaded or authorized by customers or users.
Crickslab may process information related to youth players where clubs, academies, schools, parents, guardians, leagues, or associations use the Platform.
Organizations using Crickslab must ensure they have the required parental, guardian, school, academy, or legal permissions before uploading or publishing children’s data.
Crickslab may provide privacy controls, restricted visibility, or removal support where youth data should not be public. Parents or guardians may contact Crickslab or the relevant organization to request correction, restriction, or removal of a child’s data, subject to lawful retention and competition record requirements.
Crickslab may operate across multiple countries and may use cloud hosting, support teams, development teams, analytics tools, payment providers, and communication providers located outside your country. Where required, Crickslab will use reasonable safeguards such as contracts, access controls, data minimization, and provider due diligence.
Crickslab keeps personal data only for as long as reasonably necessary for the purpose collected, unless a longer period is required for legal, tax, accounting, dispute, security, backup, or contractual reasons.
Account and service data may be retained while the account or customer relationship remains active. Match, scorecard, player statistics, public competition records, and published cricket history may be retained for archival, sporting record, integrity, and public interest purposes unless removal is required by law or approved by the relevant organization.
Inactive account data may be deleted or anonymized according to Crickslab retention processes and customer agreements. Backup copies may remain for a limited period after deletion from active systems.
Crickslab uses reasonable technical and organizational measures to protect personal data, including access controls, authentication, encryption where appropriate, backups, logging, monitoring, permission management, secure hosting practices, and staff access restrictions. No system is completely secure, and users should protect their passwords and devices.
Depending on applicable law, you may request access, correction, deletion, restriction, objection, portability, withdrawal of consent, or complaint review.
Some requests may need to be handled by the organization that controls the relevant league, academy, club, board, ticketing event, or white-label deployment. Crickslab may need to verify your identity before processing privacy requests.
Certain data may not be deleted immediately where retention is required for legal, financial, fraud prevention, dispute, security, or sporting record purposes.
Users may receive service messages such as account alerts, match updates, ticket confirmations, payment receipts, security notifications, and operational updates.
Marketing messages may be sent where permitted by consent, legitimate interest, or applicable law. Users can manage notification preferences where settings are available or unsubscribe using the instructions in the message.
Crickslab may update this Privacy Policy from time to time. The updated version will be published on Crickslab with a revised date. Significant changes may be communicated through email, in-app notice, website notice, or customer communication where appropriate.
For privacy questions, users may contact Crickslab through the support or contact details published on Crickslab. Principal business address: 12A-04, Damac Smart Heights, TECOM, Dubai, United Arab Emirates.